Mediq and your personal data

By visiting our website or by being a customer of Mediq, you share all kinds of personal data with us. This includes information when you order online or when you contact our customer service centre. You can be confident that we will treat your personal data with care. Below we explain more about how Mediq treats your personal data. If you have any further questions, please contact us.

Privacy Statement

  • What is personal data?
    Personal data is information that identifies you or tells something about you directly or can be traced back to you. There are many types of personal data. This includes your name, address or email address, as well as your computer's IP address. Personal data refers to all information that can be associated with you. Special information, such as someone's race, religion or medical history, is considered ‘sensitive personal data’.
  • How Mediq looks after your personal data
    Mediq stores your personal data to the extent necessary to provide services to you and to the extent necessary or permitted by law. Personal data that is no longer needed is deleted as quickly as possible. Mediq uses secure and legally approved systems to protect your personal data against loss or any form of unlawful processing.
  • How does Mediq process your personal data?
    We need your personal data to provide you with the best possible advice about our products and services, and to ensure that the selling and purchasing process runs as smoothly as possible for these products and services.
  • The legislator sets out a number of requirements for the processing of personal information

    These include the following:

    • A lawful purpose that is communicated to the data subject in a clear and timely manner.
    • A legal basis for the processing of personal data, for example an agreement, the consent of the data subject, an essential obligation or a legitimate interest that overrides the privacy interests of the data subject.
    • Data minimization — no more data may be collected and processed than is necessary for the purpose.
    • Subsidiarity — if there are other means of achieving this purpose which are less burdensome toward the data subject, these should be used.
    • Appropriate organisational and technical measures to protect the personal data being processed.
  • Do you want us to modify or delete your personal data?
    You can contact us at any time to request to view your personal data and/or to modify, supplement, delete or restrict your personal data if it is factually incorrect, incomplete or irrelevant. You may also object to the processing of your personal data. To have your personal data modified or deleted, contact us at
  • New Rights Also Guaranteed within Mediq
    The EU General Data Protection Regulation has also introduced new rights: the right to be forgotten and the right to data portability. You may also benefit from these new rights. We will do our utmost to fulfil your request within a reasonable time.
  • Google Analytics
    We use Google Analytics to analyse how we can serve our website visitors as effectively as possible. Information we receive from Google Analytics is stored by Google on servers in the United States. This concerns solely anonymised data and not personal data. The latter also means that the exact location from which you have accessed the websites is unknown.

    Mediq uses this information to keep track of how its websites are used, to be able to create reports about these websites and to be able to offer its advertisers information about the effectiveness of their campaigns.

    We have not allowed Google to use the information obtained for other Google services.

    Please read the Google (Analytics) privacy policy for more information.

Cookie Policy

  • Our Cookie Policy
    We use cookies when providing our services. Cookies are small, simple text files that your computer receives when you visit one of our websites. Cookies are used on most websites, including ours.
  • Cookies make browsing easier
    By using cookies, we ensure that you do not repeatedly receive the same information, or do not repeatedly need to enter the same information, when visiting our website. We make it easier for you to browse our website and we can also remember the contents of your shopping cart. Cookies also allow us to see how our website is used and where we can improve it further.
  • Cookies are safe
    Cookies are safe to use: no personal information, such as a phone number or email address, can be derived from cookies. This also means that cookies cannot be used for email and telemarketing operations.
  • Blocking cookies
    It is naturally possible to block cookies or withdraw your consent to them being used. Most Internet browsers can be set up to reject cookies. How this is done depends on the browser that you use.

    Please note: if you disable cookies via the browser or block them in any other way, this may cause certain services or elements of the website to stop working or not to work in an optimal manner.
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